BG
Bruce G
1 reviews | Active since Oct 2020
11 Sept 2023, 09:39
Not in a hurry to reinstate benefits
Debit order did no go through on 1 September , as my salary payment was late . On the 4th (Monday ) I made the payment , and on the 5th I received a notification that my benefits have been suspended . Although I appreciate the speedy response to suspend my benefits , I would like to see Discovery keeping up the same energy to reinstate my benefits. As of 11 September, no update yet and my benefits still suspended .
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
11 Sept 2023, 10:37Dear Bruce G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Sept 2023, 10:37
Official
Dear Bruce G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Sept 2023, 14:14Dear Bruce G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply11 Sept 2023, 14:14
Official
Dear Bruce G
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
