DB
Derick B

1 reviews | Active since Jan 2018

02 Jan 2018, 11:05

Not helpfull.

So you reqeusted my wifes proof of payslip witch she sent 3 time, each time getting a mailbox full error message. Called the call center, and they tell her to send it again as they see the mall box is empty guess what full again, and this goes on and on for 3 weeks, is there anyone that knows what is going on? Now you charge here R2k instead off R900. Please sort it out or the medical aid tribunal will

0
Replies (2)
Discovery Health
Discovery Health's reply02 Jan 2018, 11:19
Official

Dear derick-bothma

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply04 Jan 2018, 13:27
Official

Dear derick-bothma

We have provided feedback to the main member of the policy.

Regards
Discovery Health Servicing Team