Not helpful at all!!!

Item: Discovery Health
Rating: 1
Author: Claudette K

<p>I went to hospital in February so I receive a msg 5 months later saying they won't pay one of the hospital bills because it wasn't submitted in time. I didn't know it was my job to make sure the hospital submits everything in time. This is the second problem I have had with Discovery. The service is poor and they are not worried about their clients. What a disgrace!!!!</p>

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

19 Jul 2016, 07:15

Hi CK069

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Jul 2016, 07:15

Official

Hi CK069

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Claudette K's updateReviewer Update

19 Jul 2016, 07:37

Please note you will be speaking to my husband Craig Kruger (the main member) thanks

Claudette K's update19 Jul 2016, 07:37

Reviewer Update

Please note you will be speaking to my husband Craig Kruger (the main member) thanks

Discovery Health's replyOfficial

20 Jul 2016, 13:10

Hi CK069

We have contacted you with a resolution to your issues and we will soon send you final feedback by email. Please be in touch if you have any other concerns.

Regards
Anil

Discovery Health's reply20 Jul 2016, 13:10

Official

Hi CK069

We have contacted you with a resolution to your issues and we will soon send you final feedback by email. Please be in touch if you have any other concerns.

Regards
Anil