Not having the decency to respond...

I posted my complaint on 5th June...Discovery contacted me the same day with a promise to sort out my money. They paid it into an incorrect bank account AFTER I told them it was incorrect.....they were going to reverse it as it was THEIR fault...the promises over the phone from the customer serves....LIES. It is 27 June...No money and not even the decency to contact a person. R1809 might not be much in your eyes but surely in mine it is. Discovery are you so *********?