Not Happy

Good day

I have still not received the ammended entry date of start, Electronic Membership Card as was corresponded to me.

Another query to keycare membership is, i need a consultant to contact me and explain to me why a waiting period was imposed, i was a member of Discovery before and i had no waiting period, now suddenly a waiting period and a penalty was imposed. I did a switch from Medhelp to Discovery Med, and when i joined Meihelp a year ago, no waiting period or penalty fee was imposed.

I was a Member of the old Government medical scheme MHVS during period 1989 to 1994 there is no record on the system anymore as it is almost 30 years ago, how am i supposed to get that member certificate ?

Regarding your medical questionaire, i have COPD, and was recently admitted to Hospital and diagnosed with Unstable Angina, this was unforseen and unexpected. on Medihelp these conditions were on my PMB and also Chronic which at entry to medihelp COPD was accepted on Chronic and if i had gotten ill i was treated.

I had COPD at the time i joined Discovery Med previously, which was accepted and on the Chronic list and PMB, now suddenly there is a penalty on this and also a waiting period where this was not imposed the previous time when i became a member of Discovery Med. I am not happy and dissapointed i would like this matter to be revised please, i am not and its neither my intentions to Join Discovery as a result into trying to get better bennefits, as i had it while on Medihelp scheme as a member, i simply just could not afford the premium i had to pay as a member of Medihelp, and because i have been on Discovery KeyCare Plus before with a much lower premium i decided in good will to return to Discovery Med.