Not getting paid from correct Benefit

To whom to may concern,<br> <br> <br> I don't think Discovery takes matters seriously or they just don't care. Every time I do my bloods it does not come off the correct benefit which is supposed to be my PMB I have to call or send an email to have this fixed. I did my bloods on the 12/05/2015 and again I see it came of the wrong benefit it seems like Discovery enjoys what they are doing and if I do not phone to get this fixed nobody cares about it. This is going on for 1 and half years the same problem. This afternoon I called the chronic Department and a consultant tells me she does not know why this is happening so I guess this is happening to other patience's to who are experiencing the same problem. This is money that is coming off my medical saving which was supposed to come off the PMB as approved. <br> <br> <br> Please can I have feedback on this?<br> <br> <br> Regards<br> Eugene James <br> Membership no: 2***0<br> *** <br>