1 reviews | Active since Feb 2013
Not covering my mother as dependant
Good Day<br> <br> I was laid off in May this year and agreed on a three months cover for my Medical aid where i have my mother as an adult dependent. Now i will require cover from September as i am self-employed and i am happy with Discovery Health and the Jenus Health consultant i am in contact with to arrange cover i explained all this and Discovery Health comes back and requires that i do an affidavit sign 9 paged document as per their underwriting department, i am so disgusted and if push comes to a shove will go on to another medical cover where i will not get hassles for the same cover. I will not beg to be covered by Discovery Health as they want me to, i am customer they take me or go fly a kite.I am a paying customer for that matter.
Thank you for your comment.
We confirmed that we have been in contact and addressed your concerns. When a member leaves their company, they have the option to transfer the current membership to private capacity (as long as it is not a closed scheme) instead of completing a new application. We have transferred your membership to private capacity from 1 September 2015 with your mother still as a dependent.
Please do not hesitate to contact us should you require any further assistance in this matter.
Regards
Annelize
Thank you for your comment.
We confirmed that we have been in contact and addressed your concerns. When a member leaves their company, they have the option to transfer the current membership to private capacity (as long as it is not a closed scheme) instead of completing a new application. We have transferred your membership to private capacity from 1 September 2015 with your mother still as a dependent.
Please do not hesitate to contact us should you require any further assistance in this matter.
Regards
Annelize