GvdM
Gert van der Merwe

1 reviews | Active since Feb 2017

01 Aug 2017, 10:12

Not covering all bills on oncology PMB benefit.

<p>I am saddened to say that Discovery have disappointed me. Even though their service has been really good this one matter for me is unlike them. On the one hand, it was Ampath which gave the wrong ICD 10 code but on the other it was discovery who was not willing to pay in full for a PMB oncology benefit blood test which was pretty standard while my daughter had cancer and they did cover everything thus the reason why this just does not make any sense. I hope that we can settle the matter</p>

0
Replies (2)
Discovery Health
Discovery Health's reply01 Aug 2017, 13:25
Official

Dear gert-van-der-merwe


We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply03 Aug 2017, 11:48
Official

Dear gert-van-der-merwe

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team