Not Covered ?

<p>On the 21st of June I went to the Doctor and Discovery said I am not covered because I have a month waiting period.<br />I was on the Delta Saver Classic from 2011.<br />I got married in April 2017 and my husband is also on the Data Saver Plan, we asked Discovery what would the steps be for me to go onto his plan.</p> <p>We followed the steps and did all the payments but saw on the forms it said I am only covered in a months time.</p> <p><br />We phoned Discovery and spoke to someone in a higher position than the call center agents.</p> <p>The lady was very helpful and said that I am covered immediately because I was on Discovery and same plan as my husband and that I am not a new member.</p> <p> But when I went to the doctor,Discovery said I am not covered and when you phone them the call center agents was absolutely unhelpful.</p> <p>They kept saying that we signed the forms that said I am on a waiting period and when we explained to them that we did speak to a lady that said I am covered they would say there are no special comments that says that on the system.</p> <p>We paid the doctors bill and the blood test but that is not the problem.</p> <p>The first lady we spoke to said that I will be covered immediately and then talking to the call centre agents they keep ons saying Im not.</p> <p>I would just like Discovery to explain this but Im not getting a reply on my emails at all.</p> <p>I have send 2 emails before and never got a reply from Discovery.</p>