HN
Hestie N
1 reviews | Active since Nov 2022
18 Oct 2024, 12:27
Not a high risk?
On this they don't even deserve one star. Please give us that option.
I have very, very dense breast tissue end there are two things, that the doctor's look at every year, to make sure it stays the same size.
My mother is a high risk, due to her cancer and that her sister died of breast cancer and all her siblings has cancer.
Due to the above mentioned the doctors recommend that I came every year for a mammogram and sonar.
The documents has also been submitted to Discovery Health and I did the breast risk calculator telephonically with Discovery, because it simply keeps on loading and not working on the website.
After three complaints to Discovery, still nothing.
But according to Discovery Health, I am not a high risk?
Helpful (0)
Replies (8)0
Replies (8)
Discovery Health's replyOfficial
18 Oct 2024, 12:57Dear Hestie N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply18 Oct 2024, 12:57
Official
Dear Hestie N
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Oct 2024, 14:43Dear Hestie N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Oct 2024, 14:43
Official
Dear Hestie N
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
HN
Hestie N's updateReviewer Update
28 Oct 2024, 08:23The outcome off this was still, after two doctors motivations for yearly mammograms, Discovery prefer to only use the Breast Risk Calculater, which means, if you did not had a biopsy done, although you have cancer in the family, especially breast cancer, they won't pay for the mammogram every year. Simply no concern or investigation, they know better, than the doctors. They have been in touch, but the bottom line is, it is not a prevention or screening, you had to have a biopsy done first, doctors motivations won't help. Be aware.
HN
Hestie N's update28 Oct 2024, 08:23
Reviewer Update
The outcome off this was still, after two doctors motivations for yearly mammograms, Discovery prefer to only use the Breast Risk Calculater, which means, if you did not had a biopsy done, although you have cancer in the family, especially breast cancer, they won't pay for the mammogram every year. Simply no concern or investigation, they know better, than the doctors. They have been in touch, but the bottom line is, it is not a prevention or screening, you had to have a biopsy done first, doctors motivations won't help. Be aware.
Discovery Health's replyOfficial
29 Oct 2024, 10:12Dear Hestie N
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Discovery Health's reply29 Oct 2024, 10:12
Official
Dear Hestie N
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
HN
Hestie N's updateReviewer Update
29 Oct 2024, 11:10Simply a waste of time, the bottom line stays the same, the calculator knows better than the doctors, that has the patient in front of them. This is not prevention.
HN
Hestie N's update29 Oct 2024, 11:10
Reviewer Update
Simply a waste of time, the bottom line stays the same, the calculator knows better than the doctors, that has the patient in front of them. This is not prevention.
Discovery Health's replyOfficial
01 Nov 2024, 13:20Dear Hestie N
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Discovery Health's reply01 Nov 2024, 13:20
Official
Dear Hestie N
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
HN
Hestie N's updateReviewer Update
08 Nov 2024, 19:34No e-mail received.
Bottomline stays the same.
End of discussion.
Bottomline stays the same.
End of discussion.
HN
Hestie N's update08 Nov 2024, 19:34
Reviewer Update
No e-mail received.
Bottomline stays the same.
End of discussion.
Bottomline stays the same.
End of discussion.
Discovery Health's replyOfficial
11 Nov 2024, 11:58Dear Hestie N
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Nov 2024, 11:58
Official
Dear Hestie N
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team
Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team