Not a Happy client

Very dissatisfied. I got incorrectly billed R3600 and then when I refused to pay it after explaining I could not produce an audited income statement. I was casually told that I must get an affidavit and that I am not covered until I have produced one. The other major issue is that nobody calls you to reassure you that your documents have been received. You get casually told that you will wait 10 days. How can I be without cover for 10 days??? Very disappointed