1 reviews | Active since May 2016

11 Mar 2022, 10:24

Nonsensical service

They’re busy taking premiums but telling me nonsense when it comes to delivering the card. They said in six weeks they would’ve sent the card and now they’re busy coming up with excuses. If they can’t send me the card they should refund me my premiums. They don’t have a monopoly in the medical aid industry. I won’t tolerate their nonsense.

0
Replies (2)
Discovery Health
Discovery Health's reply11 Mar 2022, 11:05
Official
Dear Blessing M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Mar 2022, 15:59
Official
Dear Blessing M We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team