1 reviews | Active since Apr 2015

04 Oct 2021, 11:39

non user friendly platform.

horrible user friendly platform. Trying to do something easy as change bank details is inconceivable to the people working at discovery. Myself and my bank tried, i lodged a complaint. tried changing online to which it said my bank details are invalid. The 4th already, debit could not go through and not even a call yet after the complaint. Really discovery?

0
Replies (2)
Discovery Health
Discovery Health's reply04 Oct 2021, 12:08
Official
Dear Riaan R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Oct 2021, 13:57
Official
Dear Riaan R
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team