SK
Shahieda K

1 reviews | Active since Jul 2011

24 Aug 2023, 15:49

Non support from Discovery

I am in terrible pain. Had to have an ambulance bring me to the hospital due to extreme pain. But I am covered right? Wrong! Discovery decided that I need to pay R3000 towards the MRi and nothing towards the facet block (R6700) that would bring relief to my pain. So what other options do I have? Surgery (which they will pay for at huge expense) or go home and go through this agony on a daily basis. Thanks Discovery. I really appreciate your support during this difficult time.

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Replies (2)
Discovery Health
Discovery Health's reply25 Aug 2023, 06:38
Official
Dear Shahieda K We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply25 Aug 2023, 10:59
Official
Dear Shahieda K We have addressed your concerns.  Regards Discovery Health Servicing Team