1 reviews | Active since Jul 2016

26 Jul 2016, 04:52

NON RESPONSE OF DISCOVERY REPRESENTITIVES

<p>DURING THE COURSE OF MARCH 2016 I DECIDED TO JOIN DISCOVERY MEDICAL AID. HEIDI VELDMAN SIGNED ME UP AND ADVICED ME THAT I WILL BE ON A FULL MEDICAL AID FROM 1ST JULY 2016.</p> <p>IN NUMEROUS OCCATIONS SINCE THE 1ST JULY I HAVE APPROACHED HEIDI VELDMAN TO OBTAIN CONFIRMATION THAT MY DISCOVERY BENEFITS ARE ACTIVE AND THAT I WILL BE ABLE TO USE MY DISCOVERY BENEFITS.</p> <p>THIS HOWEVER WAS NEVER FORTHCOMING DESPITE MY FORMAL COMMUNICATION WITH HEIDI VELDMAN AND GUILLUIME ERASMUS AND BEVERLEY AND TILL TODAY I DONT HAVE CONFIRMATION OF MY CURRENT DISCOVERY MEMBERSHIP STATUS.</p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply26 Jul 2016, 05:13
Official

Dear lizette-engelbrecht

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply27 Jul 2016, 08:48
Official

Dear lizette-engelbrecht

We have contacted you with a resolution to your issues.

Regards
Umiksha Maharaj