TW
Trevor W

1 reviews | Active since Nov 2011

22 Sept 2020, 17:16

Non-professional conduct.

Since the beginning of September 2020, an additional debit of R82-00 has been charged on the debit for E Owen & Partners, for every dialysis procedure attended, 3 procedures per week and this amount deducted from my Medical Saving Account. To date Discovery Health has not taken the effort to provide the reason/s for this deduction, with NO RESPONSE to my email query, more than two weeks ago. How's that for service, when they purport to be the best medical aid available !!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply23 Sept 2020, 07:03
Official
Dear Trevor We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Sept 2020, 11:39
Official
Dear Trevor 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team