BG
Belinda G

1 reviews | Active since Feb 2017

22 Jun 2019, 11:46

NON PAYMENT OF WHAT THEY CONFIRMED WOULD BE PAID BY RETURN

NON PAYMENT OF WHAT THEY CONFIRMED WOULD BE PAID BY RETURN

I queried with Discovery if they would pay for my mammogram, they confirmed they would as it was a preventive treatment and I was entitled to it, every 2 years. 3 years since my last one.

I had the mammogram done on June 12, from doctors office invoice was placed in discovery box. A week later not a word from them I scanned and resent it to them.

reference number ***

Another reference number, no money paid, not a word from them. How much longer do I need to wait for my money, which according to them gets paid in 3 days...........

Belinda

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jun 2019, 08:37
Official
Dear BelindaTapiaGarcia

We received your complaint and we’re looking into the matter.

Kind regards
Discovery Health Servicing Team 



Discovery Health
Discovery Health's reply25 Jun 2019, 14:25
Official
Dear BelindaTapiaGarcia

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team