Non payment of Covid19 claims

Discovery has not paid my GP or my prescription medication for under the WHO benefits for Covid19. They also say that every member is covered for 2 Covid19 tests per year whether the outcome is positive or negative provided that a doctor has requested the test. They have not paid for my daughter's two tests as both were negative. Discovery Health, your service is terrible and you do not honour your promises (made in your newsletters) and attempt to get out of paying claims with lame excuses. I am completely disgusted and will be referring this to the Ombudsman.