GP
Garth P

1 reviews | Active since Sept 2010

12 Jan 2016, 13:52

Non pay of code 4171 which Discovery approved

I originally sent an email 29th October 2015 stating that for the Hypertension for which my chronic benefit was approved as of 13th October 2015 refers.<br> <br> The code 4171 for Urea & Electrolytes, Discovery advised when they approved the benefit, would be paid. However as per the amount of<br> R181.20 below, for code 4171, was rejected.<br> <br> Why is this the case when Discovery specifically stated that they would pay on this code??????<br> <br> Please could you take this up for me.<br> <br> They have however paid partial amounts for codes 4027 and 4032 which were also approved as chronic benefit under Hypertension.<br> <br> So i dont understand the rejection of code 4171 which they too approved????<br>

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Replies (1)
Discovery Health
Discovery Health's reply15 Jan 2016, 17:25
Official
Hello pratt333,

Thank you for your comment.

We have confirmed that your query has been resolved and email correspondence sent to you outlining the details of your query.

Regards
Discovery Health Servicing Team