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walter M

1 reviews | Active since Dec 2019

07 Dec 2019, 05:22

Non existent emergency service from ***

You emergency number is not availble ,i tried on mobile and line , why is this number not accessible ? *** I am disappointed at your awful service. We pay to get this substandard service. I am stuck with a sick child with a running stomach and you are failing to just pick up a phone.

I am highly disappointed at Discovery as a brand.

Regards, Walter

0
Replies (2)
Discovery Health
Discovery Health's reply09 Dec 2019, 12:11
Official
Dear Walter Makoeng 

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation. 

Regards
Discovery Health Servicing Team 

Discovery Health
Discovery Health's reply11 Dec 2019, 12:50
Official
Dear Walter Makoeng 

Please check your emails for feedback from us.  Regards
Discovery Health Servicing Team