Non disclosure and on servic

I have discovered that I have a Broker allocated to our medical aid who gets commission from our premiums every month. This is ******ion. This “broker” has never contacted us or provided any kind of service whatsoever. We didn’t even know they existed. So their commission is included In our monthly premium which has as its main criteria paying a dormant do nothing broker and to maximize the Discovery medical aid administration company (making billion Rand profits every year and increasing) and then when I need hospitalisation for dental extraction of 6 teeth at a Discovery Network hospital I still need to pay over R8500 upfront and they won’t pay anesthetist. Well they do pay the later at 200% of the Discovery rate but I have from previous experience become aware that this so called Discovery rate will be as low as R200. So the anesthetist will charge me R9000 and Discovery will pay me R400. These institutions claim that the ANC will never succeed with NHI mainly because they worry about where there profits will be effected but I would argue that the current private sector medical aid schemes have become extremely expensive with avoidance of paying for as much as they can repudiate. They also sell GAP cover that doesn’t cover things like the gap between the anesthetist charge and rhe R400 the medical scheme will pay. The entire thing leaves a really bad taste in my mouth especially the unnamed and invisible “broker” whom we have paid commission to unknowingly but is probably covered somewhere in tiny print in one of the documents explaining the particular plan one is on