1 reviews | Active since Mar 2016
Non Disclosure
In 2015 I app**** for membership at Discovery and was accepted. At that stage I was not diagnosed with high blood pressure, so I did not put it on the form, on that time. Then I went to my General Practitioner in January 2016, and he diagnosed me with high blood pressure and sent a request in for chronic. A lady phoned me and said that I had to put it on the first form, I told her my story and then they cancelled my medical. I phoned Discovery the last week in February 2016, and they said I can re-apply, I put everything on the application form and sent it through, When I phoned Discovery today they told me that my application is rejected. I am very very disappointed! I hope somebody will help me to fix this problem.
Thank you for your comment.
When a member joins the Scheme, we process the application according to the information disclosed on the application. Once your membership is activated and we receive a request for either in or out of hospital authorisation within a certain period of time our system will automatically pend the request. We will then request further clinical information from your provider. This process is necessary to ascertain whether there were any pre-existing conditions of which we were not aware.
You are welcome to contact us should you require any further clarity.
Regards
Rishana
Thank you for your comment.
When a member joins the Scheme, we process the application according to the information disclosed on the application. Once your membership is activated and we receive a request for either in or out of hospital authorisation within a certain period of time our system will automatically pend the request. We will then request further clinical information from your provider. This process is necessary to ascertain whether there were any pre-existing conditions of which we were not aware.
You are welcome to contact us should you require any further clarity.
Regards
Rishana