PP
Pamela P

1 reviews | Active since Feb 2014

02 Aug 2021, 16:59

Non-caring medical fund

Well played, Discovery. Your feel good missives about your organisation do not reflect reality. Good to know that you concern extends to victims of the rioting and looting. How about showing the same concern for innocent people who have to rely on chronic medication? You allege that there is a 'misunderstanding' between yourselves and the pharmacies. Have you ever heard of a task team with a view to seeking a solution? Why do I , as a diabetic, have to be placed in a situation where I cannot access the test strips which are on your approved chronic list? On my pension I do not have the means to pay an extra R1560,00 per year. Kindly resolve your issues or provide a medically approved alternate for testing my blood sugar levels. I am tired of having my insulin changed to suit yourselves as the current lot is ineffective. The only effective combination was Nova Rapid and Levimur. Despite appeals and scripts from my GP as well as specialists you have remained incalcitrant. Is this how you protect your bottom line?

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Replies (2)
Discovery Health
Discovery Health's reply03 Aug 2021, 10:44
Official
Dear Pamela jean P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Aug 2021, 09:18
Official
Dear Pamela jean P Please check your emails for feedback from us. Regards Discovery Health Servicing Team