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Natsai N

1 reviews | Active since Jul 2017

27 Nov 2020, 14:25

No words.

The most frustrating. I’ve been trying to do something so simple for past 6 YEARS with Discovery. That’s to update my phone number. I’ve tried contacting consults, I’ve had the financial advisor do it, I’ve done it telephonically, but again when I call discovery today, it STILL reads me a cellphone number I last used in 2014. No words.

0
Replies (2)
Discovery Health
Discovery Health's reply30 Nov 2020, 07:08
Official
Dear Natsai N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Nov 2020, 14:50
Official
Dear Natsai N

We have contacted you regarding your query.

Regards Discovery Health Servicing Team