No words...

<p>I app**** for chronic in November 2016 which was eventually approved after much calls and arguments with DRs and Discovery. Due to my Hashimoto’s Autoimmune Disease (which is caused from Hypothyroidism) In November 2016, when we did all the tests, my cholesterol was exceptionally high and my DR put me on cholesterol lowering tablets whilst we try stabilise my hypothyroidism disease to prevent me from having a heart attack/stroke – The cholesterol is caused by the hypothyroidism .</p> <p>I did my blood work on Saturday the 6th May to get an update if the tablets given to me in November 2016 are working; details were submitted to Discovery, now we were informed Discovery is not paying for the cholesterol blood work as it’s apparently not chronic. My understanding of this, is that anything I develop due to Hypothyroidism is covered (this is what I was led to believe) Prior to me having Hypothyroidism, I have never had a cholesterol or blood pressure problem.</p> <p>My understanding now of how this whole thing will work is that; the Dr writes a motivational letter stating its “chronic” (but probably won’t be approved because my cholesterol is “under control” now because I am not high risk anymore, which will cost me money that I don’t have) or I go off the medication and it skyrockets again then they will cover me because I will be at risk of cardiac arrest.</p> <p>With that, kindly do not remind me that is was an “exception” that you covered my blood tests in November 2016, I think that is the low of even Discovery to pull as “you did me a favour”. With the premiums I pay every month, I would expect “A++ Grade” customer service – even been unemployed, I still manage to pay my premium.</p>