JL
James L

1 reviews | Active since Oct 2019

14 Jan 2020, 14:02

No Vitality Cashbacks for months!

Vitality review; please forward. I am still waiting on HealthyFood, HealthyCare, Gym Booster, Flight Booster & Petrol benefit cashbacks. Its been about 4 months now since I received any cashback at all. I was told I would receive my HealthyFood cashback on 8 December and my HealthyCare cashback in late December, but have not received anything. Have also sent emails through with no response. I am very tired of constantly waiting & being given empty promises. I'm now looking around at other health insurance providers as I'm growing very disillusioned with Discovery. Any feedback would be appreciated

0
Replies (2)
Discovery Health
Discovery Health's reply14 Jan 2020, 14:40
Official
Dear James L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Jan 2020, 12:29
Official
Dear James L

We have been in touch with you to answer your comments.

Regards
 Discovery Health Servicing Team