JL
James L
1 reviews | Active since Oct 2019
14 Jan 2020, 14:02
No Vitality Cashbacks for months!
Vitality review; please forward. I am still waiting on HealthyFood, HealthyCare, Gym Booster, Flight Booster & Petrol benefit cashbacks. Its been about 4 months now since I received any cashback at all. I was told I would receive my HealthyFood cashback on 8 December and my HealthyCare cashback in late December, but have not received anything. Have also sent emails through with no response. I am very tired of constantly waiting & being given empty promises. I'm now looking around at other health insurance providers as I'm growing very disillusioned with Discovery. Any feedback would be appreciated
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
14 Jan 2020, 14:40Dear James L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply14 Jan 2020, 14:40
Official
Dear James L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Jan 2020, 12:29Dear James L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply17 Jan 2020, 12:29
Official
Dear James L
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
