cK
chantel K

1 reviews | Active since Nov 2015

14 Jun 2017, 08:30

NO VALUE FOR MONEY, **** SERVICE

<p>I have medical aid with Discovery Key Care Plus and i pay them R1900 every month, when i took my medical aid in 2015 i was paying R700 and my monthy payment drastically changed from R700 to R1900 with no communication sent to me.</p> <p>On the 05/06/2017 i went to see my GP Motjuwadi U T because i was really sick and i was told to pay R150 on top of the R1900 that IS DEDUCTED FROM MY ACCOUNT TO DISCOVERY HEALTH am really ****ed at the fact that why must i have medical aid when i still need to pay R150 to see my ****** GP who is my Primary GP THAT I WAS TOLD TO CHOOSE FROM DISCOVERY MEDICAL HEALTH </p> <p>I WANT MY MONEY BACK I WANT GOOD SERVICE AND IF IT MEANS THAT AM PAYING R1900 THEN I MUST HAVE A COMPREHENSIVE COVER </p> <p>I CANT BE PAYING R1900 AND GET LOW BENEFITS ITS DOESNT HAVE SENSE </p>

0
Replies (2)
Discovery Health
Discovery Health's reply14 Jun 2017, 09:52
Official

Dear ku0192

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Jun 2017, 14:47
Official

Dear ku0192

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team