TP
Tiffany P

1 reviews | Active since Oct 2019

17 Oct 2019, 16:07

No use in Submitting a claim.

No use in Submitting a claim.

Utterly shocking, not only do never get reimbursed for claims, But instead will receive a 10 thousand mails with different claim numbers ... for one claim?

The online help department is very helpful and honest but yet again nothing gets done on reimbur*****ts? I get told I have to update my banking details on my profile , when they are correct??

Is this just a scheme to avoid paying reimbur*****ts ? What is then the use of having a medical savings plan? Terrible.

Pay close attention to the Reimbur*****ts ""They"" promise....

Will be moving my medical aid.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Oct 2019, 09:51
Official
Dear Tiffany Preston

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Oct 2019, 12:26
Official
Dear Tiffany Preston

We have been in touch with you to answer your comments. 

Regards
Discovery Health Servicing Team