VR
Viljoen R

1 reviews | Active since Feb 2019

11 Oct 2020, 19:32

No trust in Discovery

As mention in my previous complaint on Hellopeter, almost 2 week ago, I am looking to cancel all my products with Discovery. AGAIN they failed to pay my cashback in time. Not only is this the 5th time this year, but they paid the previous cashback a month late and they did not even compensate for the lost interest I would have earned if they paid on time, as promised. Discovery continues to break promises and you cannot bank with a bank that continues to break down trust. It is sad to be a loyal customer and doing your part, but then Discovery continues to break the trust. I am fed up with them and has come to it that I will no longer take their nonsense.

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Replies (2)
Discovery Health
Discovery Health's reply12 Oct 2020, 07:22
Official
Dear Viljoen R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Oct 2020, 10:30
Official
Dear Viljoen R

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team