PJ
Palesa J

1 reviews | Active since Apr 2015

13 Feb 2024, 17:00

No transparency, no honesty

What a nightmare. I've had my account suspended due to non-payment which was ok. I've then had to have pay all my premiums and ensure they were up to date to have my claims all paid up. This has not happened, I've been sent from pillar to post, calling almost every other day to be told something different. I have Service providers calling me cause Discovery has indicated they have paid me the money and yet I have not received a single cent.

I'm so disappointed shame

0
Replies (2)
Discovery Health
Discovery Health's reply14 Feb 2024, 07:02
Official
Dear Palesa J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Feb 2024, 15:08
Official
Dear Palesa J

We have been in touch with you to answer your comments.
 Regards Discovery Health Servicing Team