iK
inban K

1 reviews | Active since Oct 2012

21 Nov 2015, 11:20

NO SUCESS WITH A CLAIM FOR MY DAUGHTER

My baby daughter had two vaccinations on two separate occasions whilst visiting me in Riyadh and she also had to see a doctor before the vaccination as that the law here.<br> I submitted the claim and resent it a few times. Each time there are additional document required or other excuses of international claims department being too busy etc. <br> The individual dealing with this Roberto Rampersadh is absolutely *********** as he has been dealing with this for two months now with no progress in finalizing and paying the claim and replies when he feels like replying with no new update.<br> I want my claim to be paid as ive waisted a lot of time with this claim. REFERENCE NO ***. MY MEDICAL NUMBER ***

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Replies (1)
Discovery Health
Discovery Health's reply26 Nov 2015, 11:37
Official
Hello inban,

Thank you for your comment.

Please accept our sincere apologies for the inconvenience caused by the delay with processing your International claims.

We confirm that the relevant team has been in contact with you and provided feedback on your claims.

Regards
Discovery Health