SM
Sharon M

1 reviews | Active since Nov 2012

22 Jul 2015, 14:08

NO SERVICE TO CLIENTS

My son is turning 21 in September and I receive an email to advise me that my medical will increase by approximately R 2800.00 due to him now being an adult dependent. He is at Varsity and therefore still completely dependent on his parents. Other medicals aids accept them still as child dependents as long as a student card is produced. Discovery do not. I then look at putting him onto his own medical aid within my price limit and Discovery have a couple of options but where they have nominated hospitals nothing is available in the Randburg / Roodepoort or Fourways area. When I ask the question their response is that if a hospital does not want to join their network there is nothing they can do. You have to ask why a hospital is not prepared to be a part of their Network. They are not client orientated they are only money orientated. No wonder even Doctors are advising that Discovery are no longer a good medical aid option.

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Replies (1)
Discovery Health
Discovery Health's reply22 Jul 2015, 14:28
Official
Hello SharonMaguire,

Thank you for your comment.

We are currently investigating and will be in contact with you.

Regards
Danita