MC
Marcello C

1 reviews | Active since Jun 2019

02 Jul 2020, 11:23

NO SERVICE PROVIDERS

Dear Discovery Every year you run out of service providers, a few month back my son had a skin condition and saw a certain dermatologist which was fine, now we must go again and the dermatologist that we saw last time is no longer on the network. We have to travel very far now to see a dermatologist. You are running out of service providers because the rate you are paying these providers are pathetic. I'm paying more R6000 a month for medical aid that I can't even use, because the service providers are limited.

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Replies (2)
Discovery Health
Discovery Health's reply02 Jul 2020, 12:14
Official
Dear Marcello C We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply02 Jul 2020, 16:29
Official
Dear Marcello C We have been on contact with you to address your concerns.  Regards Discovery Health Servicing Team