MM
Mandie M

1 reviews | Active since Mar 2013

30 May 2025, 08:26

NO SERVICE FOR THE ELDERLY WHO PASS AGE 65

Second review - Still not able to access any of my information. The first thing they did is to change the banking details so they can get their money, but I still cannot access any of my information either on the internet, mails updates sent to me or on the mobile app because they haven't even corrected my id since 11 Feb 2025. It seem like when you pass the age of 65 they know that no other medical aid will accept you because of your age. So my advice is to leave discovery before you reach 65. I have made weekly calls for the past almost 6 months with NO results.

0
Replies (2)
Discovery Health
Discovery Health's reply30 May 2025, 10:44
Official
Dear Mandie

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jun 2025, 10:17
Official
Dear Mandie

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team