gK
geneve K
1 reviews | Active since Aug 2012
09 Jul 2021, 08:07
No service
I submitted a claim to discovery for an expense related to 25 May, I've called the call centre a number of times and after a few promises of getting feedback, I've heard nothing!
I understand that Discovery has grown significantly which results in less care for longstanding customers, but this unacceptable.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
09 Jul 2021, 11:11Dear Geneve K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Jul 2021, 11:11
Official
Dear Geneve K
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Jul 2021, 13:44Dear Geneve K
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply12 Jul 2021, 13:44
Official
Dear Geneve K
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
