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geneve K

1 reviews | Active since Aug 2012

09 Jul 2021, 08:07

No service

I submitted a claim to discovery for an expense related to 25 May, I've called the call centre a number of times and after a few promises of getting feedback, I've heard nothing!

I understand that Discovery has grown significantly which results in less care for longstanding customers, but this unacceptable.

0
Replies (2)
Discovery Health
Discovery Health's reply09 Jul 2021, 11:11
Official
Dear Geneve K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Jul 2021, 13:44
Official
Dear Geneve K

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team