HE
Herman E

1 reviews | Active since Jul 2014

09 Dec 2021, 12:10

No service at Discovery Health

Adrian Gore and his company are a bunch of arrogant, pathetic and useless people who refuse to resolve matters and are sending you from pillar to post. We have been trying for more than 3 Months now to have monies reimbursed, but to no avail. My wife and I went to their Head Office in Sandton in Sandton and we were refused entry. The explanation given was that we most raise our queries telephonically. When you phone them, no option is given to speak to either someone in the claims department or a consultant, they rather give you hundreds of other useless options. What a overrated and non caring company this is. Shame on you, Adrian Gore!

0
Replies (3)
Discovery Health
Discovery Health's reply09 Dec 2021, 12:49
Official
Dear Herman E

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

HE
Herman E's update09 Dec 2021, 12:54
Reviewer Update
I hope this time it is for real and not just another false empty promise.
Discovery Health
Discovery Health's reply14 Dec 2021, 12:47
Official
Dear Herman E

We could not reach you telephonically and have sent you an email in response. 

Regards 
Discovery Health Servicing Team