No service as promised

<p>I had issues with Discovery. Almost 3 weeks ago, they promised me new membership cards. I made an aggreement to hapily pick up the new cards at the Centurion Client Care(?) centre. They promised me to SMS me, when ready. The next phone call, the call centre, said that they would send the cards by mail. I stressed the fact that the mail service is even worse than the Discovery service. I am still waiting ...</p>