MF
MATHILDA F

1 reviews | Active since May 2015

24 Jul 2024, 20:02

No service and hollow promises!!!

Waiting for MONTHS now for a membershipcard. They can't manage to change a address on there system. Keep on promising to "post" card to non-excisting address. Not even prepaired to courier card plus a lot of stupid excuses for everything. Something seriour happened to Discoveries overall service - asume they've got to much members. So sad. High trees can also fall!!!

0
Replies (2)
Discovery Health
Discovery Health's reply25 Jul 2024, 07:32
Official
Dear Mathilda F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Jul 2024, 16:42
Official
Dear Mathilda

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team