1 reviews | Active since Nov 2016
no service after hours
<p>i have been a member on discovery for years & i unfortunately had to come off the medical aid, when i went back on this year i could not pay the premium, on monday or tuesday this week i called to find out if i can pay the balance to get my medical aid unsuspended i was told that they have already done the payment run, guess what i did not pay the balance of r1608.00 & it came back to bite me, i got sick yesterday & had to leave the hospital becuase i could not be admitted because no one was available for me to make the payment & get my medical aid unsuspended, i am really not happy about the service, i had to pay for my own blood test yesterday i had to pay r1300 for the casualty fee, will i be able to claim this back. dont ever not pay your medical aid becuase you will get no help from discovery you might be dying & still no help</p>
Dear djw007
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear djw007
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear djw007
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear djw007
We have contacted you with a resolution to your issues.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
