JD
Jan D

1 reviews | Active since Jun 2016

06 Feb 2024, 20:01

No service

One cannot phone them with enquiries, there WhatsApp function is useless and when I enquire about an urgent matter re frailcare costs, refunds, they come back with a reference number and nothing else. It only works for authorisations.

0
Replies (2)
Discovery Health
Discovery Health's reply07 Feb 2024, 07:11
Official
Dear Jan D
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Feb 2024, 16:27
Official
Dear Jan D
 
We have been in contact with you.
Regards Discovery Health Servicing Team