No service!!!!!!

Twice now I have had a calls terminated by Discovery personnel. Once by Bukekwa and once by Poliswa - when providing information.

I called to enquire about a request for authorisation that was submitted 05.04.2022 07:30 and to which I have not even had the courtesy of a response, although I did receive an automated response of acknowledgement.

Has Discovery become so large it treats its clients with the disdain of a government entity?

What is happening that it refuses to take calls from paying members? This is a shocking state of affairs!