No retrenchment policy or help what soever

<p>I received a call from Discovery a month after I was retrenched, informing me that I owe Discovery an amout. When I asked them why that is, I was informed that because I have used up my MSA and cancelled my medical aid before the end of this year, I owe them. I then explained to the operator that I was retrenched end of October 2016. It's not like I asked the company "hey, retrench some people two months before the end of the year". I obviously did not budget for this type of thing and, and my previous employer cancelled my medical aid for me. </p> <p> </p> <p>After explaining my whole situation to the operator, all he told me was that if I do not pay the amount, my account will be handed over to debt colletions. I have a clean record and would like to keep it that way. If I find out that discovery sends my account for debt collection before I have received some decent answers, and I end up on the "bad list", sh*t will go down. I have logged a complaint with them, and was contacted a few days later. I asked if Discovery has a retrenchment policy and was told they don't. What the heck? Then I was informed that if I can not pay the whole amount once off, I must contact their accounts department to arrange for the amount that I am able to pay. Fine then, I'll pay R10 a month cause that'swhat I can do.</p> <p> </p> <p>When I signed up with discovery, I was not informed about the MSA being a "loan" and I pay it back monthly. Why was I paying almost R2000 a month then? If something had happend to me, by all means then I understand, but I was not admitted to hospital via accident or any other emergencies. I had doctors appointments and most of the payments was payed cash out of my pocket because Discovery doesn't cover what they say they cover. </p> <p> </p> <p>Highly disappointed with Discovery for how this situation was handled. Retrenchment is not something you see coming. </p>