No response to urgent chronic medication

<p>I'm so frustrated with discovery. I have emailed them over a week ago and till today I have gotten no response with regard to my query.</p> <p> </p> <p>Considering howmuch we pay gor our medical aid I would expect a speedy response. Over 7 days later all i have gotten is an automated reply. I have also decided to email them for a second time, and to this day no one has bothered to contact me.</p> <p> </p> <p>I am desperate as i need medication but I cannot get the medication I need because no one seems to be interested in assisting me. </p> <p> </p> <p>Highly ****ed off at this stage, just a massive ******* to pay so much when they dont even care about the well being of their clients. </p> <p> </p>