PN
Priscilla N

1 reviews | Active since Oct 2013

15 Feb 2022, 11:30

No response to my claim

I've sent claims for reimbur*****t to Discovery Medical aid & I received documents to complete which I did & sent them via e-mail on 19 January 2022 to date there is no response, I'm very dissapointed

0
Replies (3)
Discovery Health
Discovery Health's reply15 Feb 2022, 13:20
Official
Dear Priscilla N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Feb 2022, 12:16
Official
Dear Priscilla N

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team
PN
Priscilla N's update21 Feb 2022, 13:41
Reviewer Update
I got a call from a consultant who gave me the e-mail that is undeliverable to re-send my documents, my query is still not resolved