CF
Claire F
1 reviews | Active since Nov 2015
19 Jan 2016, 13:01
No response to emails/request to cancel account
I cancelled my Discovery Health account due to emigration
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Replies (1)
Discovery Health's replyOfficial
21 Jan 2016, 09:37Hello FCLAIRE,
Thank you for your comment.
We confirmed that your membership is withdrawn with effect 31/12/2015 and that the refund request is being processed currently. Feedback has been sent to you via email. Please accept our sincerest apologies for the manner in which your query was addressed. This is not the level of service we wish to provide to our members and will be addressing this internally.
Regards
Jashvir
Thank you for your comment.
We confirmed that your membership is withdrawn with effect 31/12/2015 and that the refund request is being processed currently. Feedback has been sent to you via email. Please accept our sincerest apologies for the manner in which your query was addressed. This is not the level of service we wish to provide to our members and will be addressing this internally.
Regards
Jashvir
Discovery Health's reply21 Jan 2016, 09:37
Official
Hello FCLAIRE,
Thank you for your comment.
We confirmed that your membership is withdrawn with effect 31/12/2015 and that the refund request is being processed currently. Feedback has been sent to you via email. Please accept our sincerest apologies for the manner in which your query was addressed. This is not the level of service we wish to provide to our members and will be addressing this internally.
Regards
Jashvir
Thank you for your comment.
We confirmed that your membership is withdrawn with effect 31/12/2015 and that the refund request is being processed currently. Feedback has been sent to you via email. Please accept our sincerest apologies for the manner in which your query was addressed. This is not the level of service we wish to provide to our members and will be addressing this internally.
Regards
Jashvir