1 reviews | Active since May 2012
No Response To Emails
<p>I owed Discovery an amount of R468.00</p> <p>I made an arrangement for the money to be deducated via debit order on my account on the 25-04-2017</p> <p>I filled in all the necessary documents and got a response that it takes 3 to 5 day to process. The 25-04-2017 was last week Tuesday and to date there has been no communication from Discovery about whats going on yet i get a letter threatening to hand me over.</p> <p> </p> <p> </p> <p>Please urgently advise</p>
Dear azizallyjhb
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Service Team
Dear azizallyjhb
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Service Team
Dear azizallyjhb
We have sent you an email. Please check your inbox.
Regards
Discovery Health Servicing Team
Dear azizallyjhb
We have sent you an email. Please check your inbox.
Regards
Discovery Health Servicing Team
I HAVE ATTEMPTED TO CALL YOU BACK AND NO ONE AT DISCOVERY COULD LOCATE YOU
I CALLED YESTERDAY AND SPOKE TO BIANCA WHO COULD NOT ASSIST
MY AIRTIME GOT FINISHED - SHE NEVER CALLED BACK
I CALLED TODAY AND SPOKE TO REFILOE AND I ASKED TO SPEAK TO A TEAM LEADER SHE TRANSFERRED ME BACK TO THE CUSTOMER CARE QUEUE ***
I AM SO GLAD I CANCELLED MY MEMBER SHIP WITH YOU DISCOVERY
PLEASE CAN YOU GET THIS MATTER RESOLVED
I TOOK TIME OUT TO FILL YOUR FORM TO DEBIT THE MONEY ON THE 25-04-2017
TODAY IS THE 05-05-2017 AND THERE IS NO MONEY COLLECTED
CAN SOMEONE , ANY ONE PLEASE HELP ME
YOU ARE SENDING ME LETTERS TO LIST ME ON ITC YET YOU HAVE DROPPED THE BALL
I HAVE ATTEMPTED TO CALL YOU BACK AND NO ONE AT DISCOVERY COULD LOCATE YOU
I CALLED YESTERDAY AND SPOKE TO BIANCA WHO COULD NOT ASSIST
MY AIRTIME GOT FINISHED - SHE NEVER CALLED BACK
I CALLED TODAY AND SPOKE TO REFILOE AND I ASKED TO SPEAK TO A TEAM LEADER SHE TRANSFERRED ME BACK TO THE CUSTOMER CARE QUEUE ***
I AM SO GLAD I CANCELLED MY MEMBER SHIP WITH YOU DISCOVERY
PLEASE CAN YOU GET THIS MATTER RESOLVED
I TOOK TIME OUT TO FILL YOUR FORM TO DEBIT THE MONEY ON THE 25-04-2017
TODAY IS THE 05-05-2017 AND THERE IS NO MONEY COLLECTED
CAN SOMEONE , ANY ONE PLEASE HELP ME
YOU ARE SENDING ME LETTERS TO LIST ME ON ITC YET YOU HAVE DROPPED THE BALL
Dear azizallyjhb
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Service Team
Dear azizallyjhb
Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.
Regards
Discovery Health Service Team
Cornelius called me and confirmed that the debit order will be raised on Friday the 05-05-2017.
today is the 08-05-2017 and still no debit order has gone off my account
the service rendered is absolutely horrific
i know i owe discovery money but i am the one that is chasing after you as to when will this money be debitted from account!!!!!
Cornelius called me and confirmed that the debit order will be raised on Friday the 05-05-2017.
today is the 08-05-2017 and still no debit order has gone off my account
the service rendered is absolutely horrific
i know i owe discovery money but i am the one that is chasing after you as to when will this money be debitted from account!!!!!
Dear Aziz
Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.
Kind Regards
Discovery Health Service Team
Dear Aziz
Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.
Kind Regards
Discovery Health Service Team