RS
Rudi S

1 reviews | Active since May 2017

05 May 2017, 17:35

No response on Medxpress poor service

<p>The past 3 months I have expereinced problems with delivery of my monthly chronic medication. I have now written several emails but have received no response except the automated system response acknowledging receipt with a reference number. In the meantime I run the risk of being without life saving medication. It seems neither Discovery Health nor Medxpress really care about their members wellbeing. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply08 May 2017, 09:15
Official

Dear rudiswart

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Kind regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply09 May 2017, 15:49
Official

Dear rudiswart

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Service Team