PW
Pat W

1 reviews | Active since May 2013

09 Dec 2022, 12:17

NO RESPONSE FROM DISPUTES

Filled 2 disputes, response check your email.......What email So we go to the Medical Aid Board and see what there response is like 2 disputes numbers and no response from discovery

0
Replies (5)
Discovery Health
Discovery Health's reply09 Dec 2022, 12:21
Official
Dear Pat W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


PW
Pat W's update09 Dec 2022, 12:29
Reviewer Update
Thats what I heard the last time.
I was advised to check my emails and nothing gets done on your side.
No accounts are rectified you just keep on taking money.
We are in our threshold currently we had a lot of medical expenses which we paid
our 11,000 to reach the limit and we had to pay for medicines again really can not advise
anybody to use discovery medical the last 4 years have been HELL......
Discovery Health
Discovery Health's reply12 Dec 2022, 08:53
Official
Dear Pat W Please check your emails for feedback from us. Regard
Discovery Health Servicing Team
PW
Pat W's update12 Dec 2022, 09:09
Reviewer Update
Please stop telling me to check my emails, I am waiting for the recon for oncology from 2018
to 2022 showing were I exceeded 400,000 and had to pay the 20%. Please that accounts sumbitted to you for 4 years shows this is impossible as you take the money from my savings instead of oncology, waitinf for the response from the Medical Aid Board as you can not assist
Discovery Health
Discovery Health's reply20 Jan 2023, 10:01
Official
Dear Pat W 
We have contacted you regarding your query.  Regard
Discovery Health Servicing Team