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nerushamaharaj N

1 reviews | Active since Dec 2016

16 Jan 2017, 08:54

No response from Discovery!!! WONDERING WHY I AM STILL WITH THEM

<p>NO REPLY FROM EMAILS OR SOCIAL MEADIA POSTS....THINK STAFF IS STILL ON CHRISTMAS!!!</p> <p> </p> <p>PATHETIC</p> <p> </p> <p>CATCH A WAKE UP STAFF & MAGAMENT OF DISCOVERY , CUSTOMERS WHO YOU WISH TO IGNORE , PAY YOUR SALARY EVERY MONTH!!! </p>

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Replies (5)
Discovery Health
Discovery Health's reply16 Jan 2017, 10:15
Official

Dear nerusha-sadapal

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Jan 2017, 13:40
Official

Dear nerusha-sadapal

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

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nerushamaharaj N's update09 Feb 2017, 14:56
Reviewer Update

Yes Thank you for getting in touch with me, it doesnt change the fact that Discovery DOESNT PAY FOR ''ER'' SITUATIONS, LIKE YOU CLAIM YOU DO WHEN TAKING OUT A POLICIY...WHAT THE PONIT OF A MEDIAL AID IF IT DOESNT COVER 'ER' ???????

EMERGENCY SITUATIONS IS WHEN MEDIACAL AID IS NEEDED MOST BIT DISCOVERY ONLY COVERS THIS IF YOU SAVINGS---->>>> PATHETC & LOW.. SO BASICALLY WE PAY MONTHLEY PREMIUM EVERY MONTH FOR SHEDULED & APPROVED HOSPITAL STAYS....DISCOVERY REALLY NEEDS TO LOOK INTO THIER ER POLICIES AS IF THEY CANT PAY FOR A 5 YEAR OLD HAVING CHEST PAINS & CANNOT BREATH, BECUASE HE WAS SEEN BY SOME INCOMPETANT LOCUM WHO DID NOT ADMIT HIM THEN CLEARLY DISCOVERY ONLY CARES ABOUT MONEY!!!!!

Discovery Health
Discovery Health's reply09 Feb 2017, 16:40
Official

Dear nerusha-sadapal

We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply13 Feb 2017, 13:04
Official

Dear nerusha-sadapal

Please check your emails for final feedback from us.

Regards
Discovery Health Servicing Team