Hellopeter
Share Your Experience
AH
Amy H

1 reviews | Active since Jul 2013

10 Apr 2026, 10:07

No response from Discovery after numerous correspondence!!

I sent an email enquiry to Discovery regarding my plan on 30 March 2026. Since then, I have sent 6 follow up emails as well as 2 complaints to their "my dispute" department and still received NO response from them. Not one email or a phone call from them. This is the type of service that you will be getting when you become a paying customer.

0
Replies (7)
Discovery Health
Discovery Health's reply10 Apr 2026, 10:11
Official
Dear Amy

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Apr 2026, 16:59
Official
Dear Amy

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team
AH
Amy H's update14 Apr 2026, 11:19
Reviewer Update
Still have not received any feedback from Discovery.
Discovery Health
Discovery Health's reply15 Apr 2026, 14:55
Official
Dear Amy H

We are busy investigating your query and will contact you soon.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Apr 2026, 15:13
Official
Dear Amy

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team
AH
Amy H's update21 Apr 2026, 11:11
Reviewer Update
I finally received feedback from Discovery on 17 April 2026, resolving my enquiry.
Discovery Health
Discovery Health's reply22 Apr 2026, 08:27
Official
Dear Amy

Thank you for taking time to give us your feedback. 
   
Regards Discovery Health Servicing Team